1. Scope of Application
These General Terms and Conditions apply to all contracts between Fratichelli Education Ltd. (“Provider”) and its customers regarding the purchase and use of educational services, including in particular online courses, digital learning content, online memberships, coaching programs, workshops, and comparable services. Any conflicting terms and conditions of the customer shall not apply unless expressly accepted in writing by the Provider. The Provider’s services are intended exclusively for entrepreneurs, self-employed professionals, freelancers, beauty professionals, aspiring professionals, and other business customers who purchase and use the services for professional or commercial purposes. By placing an order, the customer confirms that they are acting in the course of their trade, profession, or self-employed activity and that the services are purchased for professional education, business development, or preparation for professional self-employment.
2. Conclusion of Contract
The presentation of offers on websites, sales pages, or other platforms does not constitute a legally binding offer but rather an invitation for the customer to submit an order. By completing the order process, the customer submits a binding offer to conclude a contract. The contract is concluded once the Provider electronically confirms the order or accepts the customer’s payment. Access to digital content will be provided after successful payment unless otherwise stated.
3. Services Provided
The Provider offers, in particular:
The specific scope of services is determined by the respective product description on the sales page. The Provider reserves the right to further develop, update, or modify content within a program, provided that the essential nature and agreed scope of the service are not materially affected.
4. Prices and Payment Terms
The applicable prices are stated on the respective sales page. Unless otherwise stated, prices are subject to any legally applicable taxes. The customer is obligated to make payments according to the payment terms specified on the relevant sales page. For digital products, access is generally granted after successful receipt of payment. For memberships, the agreed fees will be charged automatically according to the selected payment interval unless otherwise agreed. In the event of overdue payments, the Provider reserves the right to suspend access to digital content and services until outstanding payments have been settled.
5. Memberships and Renewals
For memberships, the customer receives access to the offered digital content and services during the agreed membership period. The respective membership term, payment schedule, and cancellation options are specified in the applicable membership terms. The customer remains responsible for all payments due during the agreed membership term, regardless of whether the customer uses the available content or services. Where automatic renewal applies, the membership will renew according to the applicable membership terms unless cancelled in accordance with the agreed cancellation conditions. The customer is responsible for submitting cancellation within the required timeframe.
6. Access to Digital Content
Access to digital content is personal and non-transferable. The customer agrees to:
The Provider reserves the right to temporarily or permanently restrict or terminate access if misuse is identified, including:
7. Digital Content and Customer Rights
The Provider’s services are intended exclusively for business customers. Statutory consumer withdrawal rights applicable to private consumers do not apply where the customer is acting in a professional or commercial capacity. Where mandatory law provides otherwise, the applicable statutory provisions shall remain unaffected.
8. No Guarantee of Results
The Provider provides knowledge, methods, strategies, and practical guidance. The Provider does not guarantee that participation in courses, coaching programs, or other educational services will result in specific personal, professional, or financial outcomes. Individual results depend, among other factors, on the customer’s own implementation, experience, commitment, market conditions, and personal circumstances.
9. Liability
The Provider shall be liable without limitation for damages caused by intent or gross negligence, as well as for damages resulting from injury to life, body, or health. In cases of slight negligence involving the breach of essential contractual obligations, the Provider’s liability shall be limited to foreseeable and typical damages. Any further liability is excluded to the extent permitted by law.
10. Intellectual Property and Usage Rights
All content provided by the Provider, including but not limited to:
is protected by copyright and intellectual property laws. The customer receives a personal, non-exclusive, and non-transferable right to use the content solely for their own educational purposes. The following are strictly prohibited without prior written permission from the Provider:
The customer is not permitted to use the Provider’s materials to create, teach, or sell their own training programs or educational products without prior written permission. In the event of violations, the Provider reserves the right to pursue legal remedies, including claims for injunctive relief and damages. Access is granted to the individual customer only and does not include rights for employees, team members, assistants, or other third parties unless expressly agreed otherwise in writing.
11. Availability of Digital Platforms
The Provider makes reasonable efforts to ensure reliable availability of digital platforms and services. However, uninterrupted availability cannot be guaranteed due to technical circumstances, maintenance, or disruptions caused by external service providers. The Provider will make reasonable efforts to resolve significant disruptions as quickly as possible.
12. Data Protection
The processing of personal data is carried out in accordance with the Provider’s Privacy Policy. The current Privacy Policy is available on the Provider’s website.
13. Changes to Services and Terms
The Provider reserves the right to further develop services and update content, provided that such changes do not materially reduce the agreed scope of services. Changes to these General Terms and Conditions shall generally only apply to future contracts. For existing contractual relationships, changes shall only apply where legally permitted and, where required, accepted by the customer.
14. Applicable Law
These General Terms and Conditions shall be governed by the laws of Malta, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). The parties acknowledge that the Provider’s services are offered exclusively to business customers, including entrepreneurs, self-employed professionals, freelancers, beauty professionals, and aspiring professionals purchasing the services for professional or commercial purposes. Consumer protection provisions shall only apply where mandatory applicable law requires their application.
15. Place of Jurisdiction
Where legally permissible, the courts of Malta shall have exclusive jurisdiction for all disputes arising from contractual relationships between the Provider and the customer.
16. Severability Clause
If any provision of these General Terms and Conditions is or becomes invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the applicable statutory provisions.
Fratichelli Education Ltd.
www.juliafratichelli.com